HBITS rate chart: Help Desk Manager · Expert
Every figure below is for this scenario — all 30 vendors submit. Change any control and the cut-off moves.
What sets the cut-off: three numbers, and the greatest one applies (§1.4.3)ShowHide
- The greatest of the three applies — recomputed per task order over valid responses only, past the Mandatory Qualification and ≥60% of the Requested (§1.9.6).
- They run over responses, not vendors — 30 here: 30 vendors × 1 position × 1 candidate each.
- Extra candidates move one number — each repeats that vendor’s own rate, so the median and σ stay put; only the 5th-lowest falls.
Every vendor, by what it bills the State
30 active vendors · 30 responses · 24 likely clear · Region 1| Submits | # | Vendor | BillsBills the State | Vs cut-offAgainst the cut-off | Rate schedule |
|---|---|---|---|---|---|
| ×1 | 1 | Tech Valley Talent | $87.38 | likely above$14.28 over | 1 Jul 2025 |
| ×1 | 2 | Avenues | $84.57 | likely above$11.47 over | 1 Jul 2026 |
| ×1 | 3 | Voyatek | $80.60 | likely above$7.50 over | 1 Jul 2026 |
| ×1 | 4 | SVAM | $79.42 | likely above$6.32 over | 1 Jul 2019 |
| ×1 | 5 | Greycell | $75.96 | likely above$2.86 over | 1 Jul 2026 |
| ×1 | 6 | OST | $74.97 | likely above$1.87 over | 1 Jul 2026 |
| ×1 | 7 | Knowledge Builders | $69.29 | likely clears$3.81 under | 1 Jul 2025 |
| ×1 | 8 | Genesys | $68.92 | likely clears$4.18 under | 1 Jul 2026 |
| ×1 | 9 | Experis | $67.86 | likely clears$5.24 under | 1 Jul 2024 |
| ×1 | 10 | Software People | $67.53 | likely clears$5.57 under | 1 Jul 2024 |
| ×1 | 11 | Spruce | $66.80 | likely clears$6.30 under | 1 Jul 2026 |
| ×1 | 12 | Sligo | $66.14 | likely clears$6.96 under | 1 Jul 2026 |
| ×1 | 13 | Panha | $65.11 | likely clears$7.99 under | 1 Jul 2026 |
| ×1 | 14 | S2Tech | $64.62 | likely clears$8.48 under | 1 Jul 2026 |
| ×1 | 15 | Unique Comp | $64.32 | likely clears$8.78 under | 1 Jul 2024 |
| ×1 | 16 | System Edge | $61.73 | likely clears$11.37 under | 1 Jul 2024 |
| ×1 | 17 | LanceSoft | $61.59 | likely clears$11.51 under | 1 Jul 2023 |
| ×1 | 18 | JSM | $61.18 | likely clears$11.92 under | 1 Jul 2023 |
| ×1 | 19 | I-Link | $60.37 | likely clears$12.73 under | 1 Jul 2025 |
| ×1 | 20 | CMA | $59.92 | likely clears$13.18 under | 1 Jul 2025 |
| ×1 | 21 | Equiliem | $59.69 | likely clears$13.41 under | 1 Jul 2026 |
| ×1 | 22 | Bits & Bytes | $59.09 | likely clears$14.01 under | 1 Jul 2024 |
| ×1 | 23 | MVP Consulting | $56.30 | likely clears$16.80 under | 1 Jul 2026 |
| ×1 | 24 | Crossfire | $55.17 | likely clears$17.93 under | 1 Jul 2026 |
| ×1 | 25 | TEKsystems | $55.00 | likely clears$18.10 under | 1 Jul 2019 |
| ×1 | 26 | CTS | $54.70 | likely clears$18.40 under | 1 Jul 2025 |
| ×1 | 27 | Broad Crossing | $51.09 | likely clears$22.01 under | 1 Jul 2026 |
| ×1 | 28 | Trigyn | $50.35 | likely clears$22.75 under | 1 Jul 2024 |
| ×1 | 29 | Mindlance | $50.31 | likely clears$22.79 under | 1 Jul 2026 |
| ×1 | 30 | V Group | $47.50 | likely clears$25.60 under | 1 Jul 2019 |
Submits — untick to take a vendor out; ×N is what it contributes if it does. Vendor — opens its OGS pricing schedule. Rate schedule — the effective date printed on it; vendors need not refile yearly, so an earlier date means those rates still stand. Tinted rows likely clear, and the rule above the first of them is where the cut-off falls. Likely — the cut-off moves with who submits, and §1.9.6’s technical bar is settled before rate is looked at.
Let only one vendor submit you — if two do, only the lowest bill rate counts, and a vendor needs your permission to put your name forward. The rule, and your lever in it →
Positions and candidates per position are both stated on the task order’s Form 1 (§1.2.1 and §1.2.2) — set them from it and the cut-off is computed for that order rather than a guess. They multiply: 1 × 1 = up to 1 response from each submitting vendor. Who actually submits is on no document anywhere.
Want to know when a Help Desk Manager · Expert order is posted?
From 15 September we email you when a position we see posted on vendor sites matches this watch. Coverage is partial and every email says which vendors it covers.
What we assume, stated plainly
- PSI International and RMS Computer are excluded — contracts expired 30 June 2026, and an expired vendor cannot submit.
- Valid responses only (§1.9.6) — the technical bar comes first; rate gates only what survives it.
- “Lowest N” is a what-if — nothing says the cheapest vendors are likelier to submit. Leaving the dearest out lowers the cut-off, so it is the pessimistic end, not a forecast.
- A band is indicative — the spread across two stated participation models, neither of which is real participation. A set you name is exact for that set, nothing more.
- No per-vendor chance of clearing — on this data it moves by tens of points depending on which model you pick.
Sources — all public
- Attachment 1 · Pricing schedules
- Attachment 7 · HBITS Process
- Attachment 4 · Titles, levels, regions
- OGS contractor list
Parsed 2026-09-02 · checked against OGS’s published averages
Published by Saathi Digital · rates as published in OGS award 23158 (Attachments 1, 4 and 7) · the cut-off and the band are our computation using OGS’s published method, not figures issued by OGS · information, not advice, and no prediction of any award · We are an independent publisher — not affiliated with, endorsed by, or acting on behalf of New York State, OGS or any State agency. Tell us and we will correct it.